Help Center

To create your first listing, navigate to the "Explore" section and click "Post New Job", "Post New Service", or "Post New Promotion" depending on what you want to offer. Fill out all required fields including title, description, pricing, and delivery timeline.

Click on your avatar in the top-right corner and select "Profile". Add your bio, skills, portfolio samples, and contact information. A complete profile helps clients trust and find you more easily.

Jobs are specific tasks clients post that you can apply for. Services are offerings you create that clients can purchase directly. Promotions are marketing campaigns or special offers you can create to attract clients.

You can receive payments through Stripe (traditional banking) or Coinbase (USDC cryptocurrency). Set up your preferred payment method in Settings > Payments.

Stackkd charges a 5% platform fee for Stripe payments and 10% for Coinbase payments. These fees are automatically deducted from your earnings.

Payments are processed immediately after the client marks work as complete. Stripe payments arrive in 1-3 business days, while USDC payments are instant.

Go to Settings > Account Verification and submit verification for your social media platforms. Upload clear screenshots showing your follower count and engagement metrics. Our team typically reviews submissions within 24-48 hours.

Payout verification ensures you can receive payments securely. For Stripe, complete your account setup including tax information. For Coinbase, you need enhanced KYC verification and onchain attestations to receive external deposits.

You need to complete Coinbase's enhanced verification (government ID, address verification) and create onchain attestations linking your account to your wallet. This enables you to receive USDC from external sources.

Go to Settings > Security and click "Change Password". Enter your current password and choose a new strong password with at least 8 characters.

In Settings > Security, enter your new email address and current password for verification. You'll receive a confirmation email at both your old and new addresses.

Yes, we use enterprise-grade encryption and security measures to protect your data. We never share your personal information with third parties without your consent.

Click "Contact Support" in your profile menu or use the support button below. Our team typically responds within 24 hours during business days.

Contact our support team immediately through "Contact Support" in your profile menu. Provide all relevant details and screenshots. Our team will mediate and help resolve the issue fairly.

Use the "Contact Support" option and select "Report User" or "Safety Issue". Include specific details about the behavior and any evidence. We take all reports seriously and investigate promptly.